top of page

Política de privacidad

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website.

**1. What type of information do we collect?**  
We collect personal information such as your name, email address, phone number, and any other details you provide when contacting us, booking a service, or subscribing to our newsletter. We also collect non-personal data, such as browser and device details, IP addresses, and website usage patterns through cookies and similar technologies.

**2. How do we collect the information?**  
We collect personal information when you voluntarily provide it to us through forms on our website, by email, or through other direct interactions. We also use cookies and other tracking technologies to gather non-personal data automatically when you browse our website.

**3. Why do we collect this personal information?**  
We collect personal information to provide and improve our services, process bookings, respond to your inquiries, send promotional communications (if you opt-in), and to analyze and enhance your experience on our website. We use non-personal data for analytical purposes, such as improving website performance.

**4. How do we store, use, share, and disclose your personal information?**  
We store your personal data securely, taking reasonable precautions to prevent unauthorized access, loss, or misuse. We do not share or sell your personal information to third parties, except when required by law or to provide our services (e.g., payment processing). We may share non-personal data with third-party analytics providers to better understand our website traffic.

**5. Communication with visitors**  
If you choose to subscribe to our newsletter or provide your email address for updates, we may send you periodic communications about our services, promotions, and relevant news. You can opt out of receiving such communications at any time by following the unsubscribe link included in each email.

**6. Do we collect information from minors?**  
Our services are not directed at individuals under the age of 18, and we do not knowingly collect personal information from minors. If we discover that we have collected information from a minor without parental consent, we will delete it as soon as possible.

**7. Privacy Policy updates**  
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the date of the latest update will be indicated at the top of the policy.

**8. Contact Information**  
If you have any questions or concerns about our Privacy Policy or the handling of your personal data, please contact us at aguaclaracozumel@gmail.com

 

bottom of page